SAGE Transition House and our 24-hour Women’s Support Line remain open: 604-987-3374



Remote services or over-the-phone services are available for the programs listed below.  The office itself are closed to the public effective March 17th, 2020.  Please contact these programs directly by email or phone (see the Programs page for the contact information).

  • Outreach Services (Pantea: 604-786-8508)

  • Multicultural Outreach Services (Pantea: 604-786-8508)

  • Homeless Prevention Program (Alyzeh: 604-786-4232)

  • Adolescent & Children’s Empowerment (PEACE) Program (Allison: 604-786-7981, or Brooke: 604-786-7487)

We will continue to support our clients, and we will continue to maintain the day to day operations of North Shore Crisis Services Society with staff working remotely or on an essential services schedule.



The Good Stuff Connection Clothing Program and Thrift Store at 154 West 3rd Street will be closed until further notice.  We are unable to receive donation during the closure.

The health and safety of our staff, clients, volunteers, and our broader community is our top priority.

Thank you for your understanding. We will post updates, and plans for re-opening our office and Good Stuff Connection location. In the meantime, if you need us, please contact our office by phone at 604-987-0366 and we will return your message as soon as possible or contact us by email at


24 Hour Women’s Support Line

Contact SAGE House or talk to somebody 24 hours a day, 7 days a week.


For 24-hour information and support in other languages, call VictimLINK at



Sage Transition House

Sage Transition House is an 18-bed transition house that provides safety and support to women and their children fleeing abusive situations.  Shelter, food, clothing, personal items, referrals, advocacy, individual support and support groups are offered for up to thirty days.  SAGE House is staffed 24-hours a day, seven days a week.  Due to the nature of the program, the location is not public.

SAGE also accepts some pets.

604-987-3374  (please note – this email account is checked daily, but it is not monitored constantly.  If you are looking for a safe place to stay or need to talk to someone, please call our support line 604-987- 3374)


HOPE’s Place Second Stage Transition House

HOPE’s Place program provides accommodation and ongoing support for up to fifteen months for women and their children who have left an abusive situation and have been referred by SAGE Transition House, another transition house or a community agency.  The program is designed to provide transitional support for women and their children so they are able to successfully transition to independent lives free of abuse and violence.



SAGE Second Stage Housing Program

We now have two additional 2-bedroom second stage units available for women and their families.  Get support in a safe environment while you take steps to a better future! Find out more. 604-987-3374


Outreach Services

The Outreach Services Program (OSP) provides services to adult women and their children who have escaped or who are at risk of abuse, violence or threats.  OSP is open to women living on the North Shore and to women who have resided at SAGE Transition House. OSP provides support and advocacy, assistance dealing with the family court and criminal justice systems, referrals to community resources, and assistance in accessing community agencies and related services as appropriate.  Through the Outreach Services Program, North Shore Crisis Services Society also offers support groups for women.



Multicultural Outreach

The Multicultural Outreach Services Program (MOS) provides services to adult women who have escaped or who are at risk of abuse, violence or threats.  Service is open to women living in the North Shore area and to women who have resided at SAGE House.  Multicultural Outreach provides culturally sensitive services to a diverse clientele with a focus on immigrant and refugee women.  NSCSS collaborates with other multicultural service providers and can provide services in English, Farsi and Dari, as well as provide interpreter services in other languages.



Homeless Prevention Program

The Homeless Prevention Program  (HPP) is for women who have experienced violence or are at risk of violence and are homeless, hidden homeless, or at risk of homelessness.  The program aims to either assist to keep women in their existing housing or if that is not possible, assist them to find safe and affordable housing.

Primarily, clients will be provided assistance to secure housing, and ongoing case management & goal setting to insure that they retain their housing. A typical case plan may include:

  • Assistance with housing applications
  • Advocating with subsidized housing and market housing providers
  • Assistance for accessing income assistance if necessary and any other services such as childcare subsidy, rental assistance program, and tenancy supports after housing has been secured.
  • Rental Supplements.  There are some rental supplements available for HPP clients. These funds may be applied towards housing costs including rent, costs that are directly related to retain housing such as outstanding hydro bill, or for moving costs. Rental supplements are available to a particular client for a limited period of time. Qualifying for a rental supplement and the amount of the supplement is based on need and the availability of funds. Due diligence is required prior to extending a rental supplement which would include verification of income and expenses.

Call us to find out more! 604-987-0366


Adolescent and Child Empowerment Program

The Adolescent & Children’s Empowerment Program provides services for children between 3 & 18 years of age who have witnessed or experienced abuse, threats or violence in the home.  The ACE program is open to children who reside on the North Shore. The ACE program provides assessments, referrals and age appropriate support groups for children and adolescents, individual counselling for children & adolescents, support to parents, group and individual counselling for parents (as time permits) and prevention activities for schools. Through the ACE Program, young people are provided services in a safe, supportive environment where they can express and explore their feelings through art, play and discussion. Participants share with their peers, learn new coping strategies and are empowered through their experiences. 



Good Stuff Connection Clothing Program and Thrift Store

The Good Stuff Connection Clothing Program ensures that clean, good quality clothing, shoes, personal items and small household goods donated by the public are provided free of charge to our clients and to men, women and children referred by other community social service agencies.

The Good Stuff Connection Thrift Shop is a non-profit thrift shop which offers clean, good quality, low cost men’s, women’s and children’s clothing, footwear and accessories as well as a wide variety of books, toys, jewelry, and other items for sale to the public. Most importantly, sales revenue from the Thrift Shop portion of the program helps support all of our programs for women and their children who are experiencing abuse.

Donations. It’s called the Good Stuff Connection for good reason… Our donors give us great stuff! Much of what is donated goes either directly to SAGE Transition House or is “purchased” through our certificate program; our clients and the clients of fourteen community partners can shop for free through this certificate program. Other items are sold for reasonable prices at our store. All proceeds go directly back to NSCSS to support our programs.

The Good Stuff Connection gratefully accepts donations. Please bring them to our store during business hours (address and hours below)

Please help us by ensuring that donations are clean and in good repair!

Items we accept:

  • clean, good quality women’s, men’s and children’s clothing
  • footwear
  • accessories
  • toys
  • jewelry
  • small household items such as dishes, pot and pans, etc

Items we do not accept:

  • baby equipment
  • furniture
  • electronics
  • anything electrical such as lamps or appliances
  • open or expired food or cosmetics
  • wire hangers
  • encyclopedia or old magazines
  • any items in need of repair

154 West 3rd Street,
North Vancouver, BC

Open 7 days a week 11 am – 5 pm
Closed on statutory holidays

We accept donations during our store business hours