About Us

Contact Us

SAGE House and Women’s 24-Hour Support Line

Fax: 604-987-5396
sage@nscss.net  (This email account is not monitored on a regular basis and is for administrative purposes only. If you have an emergency and need an information or support quickly, call 604-987-3374.  If your safety is at risk, call 911)

Good Stuff Connection Clothing Program and Thrift Shop

Open and accepting donations 11am – 5pm, 7 days a week, closed on statutory holidays

154 West 3rd Street  North Vancouver, BC V7M 1E8
Email: gsc@nscss.net

Community Programs & Administration Office, including:
  • Outreach Services
  • Multicultural Outreach Services
  • Homeless Prevention Program
  • Adolescent and Child Empowerment


Open Monday to Thursday, 9am – 5pm

#200 – 147 West 16th Street
North Vancouver, BC V7M 1T3

Fax: 604-987-1623
Email: admin@nscss.net  (This email account is not monitored on a regular basis and is for administrative purposes only. If you have an emergency and need an information or support quickly, call 604-987-3374.  If your safety is at risk, call 911)

NSCSS Management Team

Laura Reynolds, Executive Director
604-987-0366, ext 103

Margaret Harman, Program Director
604-987-0366, ext 102

Ria Exner, Finance Manager
604-987-0366, ext 101

Connie Bonsteel, Administration Manager
604-987-0366, ext 105

Annual Report and Newsletters

Find out what’s going on!   Click on the link to see the latest Newsletter or Annual Report


What happened at NSCSS in 2015-16?

SAGE Transition House, HOPE’s Place and SAGE Second Stage Housing Program
  • 112 women and 92 children stayed
  • 727 women were turned away
  • 18 family pets were housed
  • 1,195 crisis and support calls were received on our 24-hour Women’s Support Line
Community Programs:
  • 440 women and children accessed our Outreach, Multicultural Outreach, Homeless Prevention and Adolescent & Children’s Empowerment programs
  • Our Outreach workers and Children Who Witness Abuse Counsellors received 1,862 crisis and support calls
Good Stuff Connection Clothing Program & Thrift Store:
  • 10,670 bags and boxes of clothing and small household items were donated
  • 294 adults and 255 children received clothing program certificates to shop for free at Good Stuff Connection

The History

North Shore Crisis Services Society was founded in 1979, and has been operating a transition house and related support services since then. Below is an article about those first days from one of the original board members.


By Jean Lawrence

During 1977, a small shelter service was operating in North Vancouver on the second floor of Chesterfield House, providing emergency accommodation to those in need. Originally, under the auspices of the Chesterfield House Board, management responsibilities were later transferred to the North Shore Family Emergency Shelter Committee.  This service was closed in August 1978.

In the fall of 1977, the North Shore Women’s Centre conceived the idea for a transition house exclusively for battered women and their children.

The United Way, North Shore Division, organized a meeting between these two groups as well as other interested parties on the North Shore to discuss the needs of people in crisis and the services required to meet those needs. From these initial meetings, the United Way Transition House and Emergency Shelter Committee was born.

The initial thrust of this group was to obtain funding from the Provincial Government. Funding for one service was tentatively promised. When it appeared that service would be a general emergency shelter, a proposal for a demonstration grant from Health and Welfare Canada for a Transition House was prepared.

Negotiations with Ministry officials were conducted through 1979.  We were eventually successful in receiving funding for a Transition House and North Shore Crisis Services Society was born.

From The Compass Newsletter, June 2009.  Published by West Vancouver Presbyterian Church

Board of Directors

Serving on the Board of a Non-profit can be a rewarding experience.  By guiding North Shore Crisis Services Society, these skilled volunteers bring our Mission and Vision to life!

President: Donnie MacDonald

Vice President: Ross Forman

Treasurer: Louise DeVita

Secretary: Cecilia Simmons

Members at Large:

David Von der Porten

Janet Wynne Edwards

Pat Kelly

Marion Culham


Our Funders

NSCSS is generously funded by the Province of British Columbia as well as receiving generous contributions from many service clubs, groups and individuals in our community.

NSCSS also gratefully acknowledges the support of the The City of North Vancouver for providing core funding, and the Districts of North Vancouver and West Vancouver for their assistance through Community Services Grants.